Fullsend

Privacy

Effective: 25 Oct 25
Last updated: 25 Oct 25
Darkblue, LLC
Contact: fullsend@wemsapp.com

Overview

Fullsend (“the Application”) is a text message paging and communication platform developed and operated by Darkblue, LLC (“Darkblue,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, retain, and disclose information when you use the Application. By using Fullsend, you agree to this Privacy Policy.

Who May Use Fullsend

The Application is intended for use by individuals located in the United States who are 18 years of age or older and are authorized by a contracting organization that engages Darkblue to provide the Application.

Information We Collect

We collect and retain all information entered into or generated by the system, including but not limited to:

  • Message content, recipients, and senders
  • Dates, times, and metadata for messages and interactions
  • Login credentials and authentication information
  • IP addresses, browser types, device identifiers, and related technical data
  • Cookies and session tokens used for authentication and access management

All information, including message content, is stored indefinitely and may be included in backups and archives maintained for an arbitrary duration.

How We Use Information

We use collected information to:

  • Operate, maintain, and improve the Application
  • Provide support to contracting organizations and authorized users
  • Audit, log, secure, and ensure proper functioning of the system
  • Comply with applicable laws, regulations, and lawful requests

We do not use your information for marketing or advertising.

Data Ownership and Disclosure

Darkblue retains ownership and control of all data collected through Fullsend. We may disclose data—including message content and logs—to the contracting organization that engaged Darkblue to provide the Application, upon a valid and reasonable request. We may also disclose data as required by law, court order, or governmental request. We do not otherwise sell or share user data with third parties.

Cookies and Similar Technologies

Fullsend uses cookies and similar technologies for login sessions, authentication management, and access control. These cookies are essential to the Application’s operation and cannot be disabled without affecting functionality. In the future, cookies and related technologies may support single sign-on (SSO) or other authentication integrations.

Third-Party Service Providers

To deliver core functionality (e.g., SMS transmission and hosting), Fullsend may rely on third-party service providers. These providers process data as necessary to operate the Application. We do not authorize them to use data for unrelated purposes.

Security

Data transmitted to and from Fullsend is encrypted in transit using HTTPS/TLS. Data is not encrypted at rest. Access to administrative and operational data is restricted to authorized Darkblue personnel subject to authentication controls. No method of transmission or storage is completely secure, and you acknowledge inherent security risks.

Data Retention

Darkblue retains all data indefinitely. We do not delete, anonymize, or otherwise alter stored information except as required by law or at our sole discretion. Requests for deletion or modification from users or contracting organizations are not honored, except where legally mandated.

Your Choices and Rights

Because Fullsend is provided to contracting organizations and Darkblue retains ownership of data, users do not have a right to request deletion, correction, or export of their data. Questions may be directed to fullsend@wemsapp.com.

U.S.-Only Service; Children

The Application is intended for U.S. use only and is not directed to individuals under 18 years of age.

Legal Basis and Jurisdiction

This Privacy Policy and any disputes arising from it are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. Claims or disputes must be brought exclusively in the courts of Massachusetts.

Data Breach Notification

In the event of a data breach or unauthorized access, Darkblue will comply with applicable legal requirements for breach notification and will notify affected parties if and as legally required.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting to the Fullsend website or Application. Continued use after posting constitutes acceptance of the revised policy.

Contact Information

Darkblue, LLC
P.O. Box 428
Milford, MA 01757
Email: fullsend@wemsapp.com